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Privacy Policy

Last Updated: June 26, 2025

At Conversation Partners (https://conversationpartners.ai), we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our contact form, or engage with our commenting features.

1. Who We Are

Conversationpartners.ai is a website dedicated to conducting market research using real conversations and AI analytics.

We are the data controller responsible for your personal data. You can contact us at:

Email: andyd@conversationpartners.ai
Phone: +44 755 4447797

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Form Data: When you submit our contact form, we collect your name, email address, and any other information you provide in the message field.
  • Commenting Data: When you leave a comment on our website, we collect your name, email address, and the content of your comment. Your IP address may also be collected by our commenting system for security and spam prevention purposes.
  • Website Usage Data: We may collect anonymised data about your visit, such as pages viewed, time spent on the site, and referring websites, through cookies or similar technologies (see Section 6).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to inquiries submitted via the contact form.
  • To moderate and display comments on our website.
  • To improve our website’s functionality and user experience.
  • To comply with legal obligations, such as responding to data protection requests.
  • To protect the security and integrity of our website (e.g., spam prevention).

We process your data based on the following legal bases under the UK GDPR:

  • Consent: For comments and contact form submissions, where you voluntarily provide your data.
  • Legitimate Interests: For improving our website and ensuring its security.
  • Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party providers (e.g., WordPress hosting providers, Elementor, or anti-spam services) who assist us in operating our website. These providers are contractually obligated to protect your data and only process it on our behalf.
  • Legal Requirements: We may disclose your data if required by law or to protect our rights, safety, or property.

5. Data Storage and Security

Your personal data is stored securely on servers located in secure servers managed by our hosting provider. We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews.

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law:

  • Contact form data is retained for 12 months after the inquiry is resolved.
  • Comment data is retained for as long as the comment remains published on our website.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyse usage. Cookies may include:

  • Essential Cookies: Necessary for the website to function (e.g., WordPress session cookies).
  • Analytics Cookies: Used to collect anonymised data about website usage (e.g., Google Analytics, if applicable).

You can manage cookie preferences through your browser settings.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data in certain circumstances.
  • Restriction: Restrict how we process your data.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at andyd@conversationpartners.ai. We will respond within one month, as required by law.

8. International Data Transfers

If your data is transferred outside the UK (e.g., by our hosting provider or third-party services), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to comply with UK GDPR requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Complaints

If you have concerns about how we handle your personal data, please contact us at andyd@conversationpartners.ai. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

Thank you for trusting Conversation Partners with your personal data. We are committed to protecting your privacy and providing a secure online experience.